Ordering & Reservations
How far in advance should I book event or tent rentals in Oregon?
We recommend booking your tent rentals and event rentals in Bend, Oregon as early as possible to ensure availability—especially during peak wedding and summer event seasons. You can reserve your items with an initial estimate, and adjust final quantities closer to your event date.
What is the difference between a quote and a reservation?
A quote is an estimate of pricing and availability for your event rentals. A reservation is a confirmed order that includes a deposit and signed agreement, securing your items for your event date.
When is payment due for rentals?
A 50% deposit is required to secure your event rentals in Oregon, and the remaining balance is due one week prior to your event.
What happens if I cancel my rental order?
Once your reservation is confirmed, items are removed from inventory and held for your event date. While refunds are not available, we offer a store credit valid for one year. Restocking fees may apply.
Will I receive a refund if I don’t use all my rental items?
No. All party and event rentals in Bend, OR are charged based on time out, not usage. Every item is reserved, prepared, and processed the same whether used or not.
Delivery, Setup & Responsibilities
Do I need to check my rental items upon delivery?
Yes, we recommend counting and testing all rental items upon delivery. If there are any issues with your event rentals in Bend, Oregon, contact us immediately so we can resolve them before your event.
What are your delivery and pickup options?
We offer morning or afternoon delivery and pickup windows based on availability. Guaranteed or after-hours delivery times are available for an additional fee.
Will you set up and take down rental equipment?
Setup and takedown are included for tents, staging, and pipe and drape rentals. Tables and chairs are typically self-setup, but setup services can be added for an additional fee.
What is expected when rentals are picked up after an event?
All items should be placed in the same location where they were delivered. Tables and chairs should be stacked in the same way they were originally set up.
Am I responsible for damaged or missing rental items?
Yes. You are responsible for all rental equipment from delivery to pickup. Missing or damaged items will be charged at replacement cost. If missing items are returned within 14 days, you may receive a full refund.
Tent Rental FAQs
What types of tents do you offer for rent?
- Frame tents (great for tight or paved spaces)
- Sailcloth tents (elegant option for weddings)
- Clearspan tents (large, open interior design)
What size tent do I need for my event or wedding?
The right tent size depends on your guest count and layout, including seating, dance floors, and other features. For accurate recommendations, we help you plan the ideal tent rental in Oregon based on your event needs.
How many people can fit under a tent?
- Seated with tables and chairs
- Standing or cocktail-style events
- Additional features like staging or bars
Can tents be set up on grass, gravel, or pavement?
- Grass (using stakes)
- Gravel or asphalt (using weights)
- Concrete or hard surfaces
Are event tents waterproof and weather-resistant?
Most event tents are waterproof and designed to protect against typical weather conditions. However, extreme weather conditions can impact safety. Rental agreements still apply regardless of weather conditions.
Can I add lighting, sidewalls, or other accessories to my tent rental?
- Lighting
- Sidewalls
- Flooring
- Heaters
- Staging and more
Pricing & Policies
Will you match prices from other rental companies?
Yes, we will match pricing on identical items with a written quote from another event rental company.
How much does it cost to rent a tent in Oregon?
The average cost for tent rentals in Oregon is around $1 per square foot, depending on tent style, size, and add-ons like sidewalls, lighting, or flooring. Specialty tents may cost more.
